Mobile App Not Working
App crashing, freezing, or not opening.
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Support topics
Wi-Fi Connectivity Issues
Purifier not connecting or frequent disconnections.
Fix Wi-Fi issuesFilter Reset / Replacement
Reset the filter timer or get replacement guidance.
Reset/replace filterMotion Detection / Auto Mode
Sensor not working as expected.
Fix motion/autoAir Quality Reading Inaccurate
AQI values not updating or showing unusual numbers.
Fix AQI readingsUnusual Smell
Odor coming from purifier after running.
Resolve smell issueOther Support Request
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